I called Werner Paddles today as have been having problems with my Ikelos Paddle. Over the past couple of months the Ferrule has been getting loose and it is really starting to wiggle. Not sure why. When I adjust it to a different angle, it tightens back up again.
I called them today and got a Return Authorization number to send it back. Werner said that it is likely under warranty but they would need to see the paddle before making the final call.
I'm in a bit of a bind as I need the paddle for Labour day weekend in two weeks as I'm teaching a Paddle Canada Level 2 course in Georgian Bay.
The paddle currently isn't working great as it is so I'm going to take the chance and courier it out tomorrow. Werner said they were going to make it a priority to get it back out the door for me.
I will let you know how it turns out.
BTW - I absolutely love the paddle. I went short and bought the 210cm bent small shaft. Take one for a test drive if you are able to, you won't want to come back to shore.